Contact support
Send a clear description of what happened, the feature you were using, your device model, Android version, and steps to reproduce it. We’ll respond as soon as reasonably possible.
Protect your privacy: hide contact details and private career history in screenshots. Never email passwords, government IDs, financial credentials, or confidential employer documents.
Frequently asked questions
Why is my ATS score different from another checker?
ATS systems and scoring methods vary. The App’s analysis is guidance based on structure, readability, keywords, and recruiter clarity—not a universal score or hiring guarantee. Focus on the prioritized suggestions and tailor your resume to the actual role.
Why did AI change or invent a detail?
AI can make mistakes. Treat every response as a draft. Check names, dates, employers, metrics, qualifications, and links before adding content to your resume. If a fact was not provided by you, do not assume it is true.
Which files can I import?
The App supports readable PDF, DOCX, TXT, JPG, and PNG files. Scanned or low-quality documents may produce incomplete text. Try a clearer image, a text-based PDF, or copy the text into a new resume manually.
My PDF will not export or open. What should I do?
Confirm that the App has enough available storage, close other apps, restart the App, and try again. Remove unusually large images or logos. If the problem continues, email support with the template name and exact step where it fails.
How do I share a finished resume?
Open the finished resume, export it as a PDF, then use your device’s share sheet. Always open the exported file once and verify formatting before submitting it.
Are my documents saved in an account?
The App does not currently require an account. Drafts and generated files may be stored on your device. Keep independent backups of important documents before clearing App data or changing devices.
Why does an AI feature need internet access?
AI prompts and relevant document text must be sent securely to a remote AI service to generate a response. If you do not want content sent to an AI provider, do not use that feature; the manual resume-building and local document features may still be available.
How can I report unsafe or inappropriate output?
Email support with “AI Output Report” in the subject, the feature name, a redacted screenshot or excerpt, and the approximate time it occurred. Remove personal information before sending.
Still need help?
Email with the subject “App Support.” Please do not send your full unredacted resume unless it is essential to reproduce the problem.